2 years and 1 month. This is the average length of service of our collaborators within Pentalog Vietnam. For the IT services companies in particular employee retention has always been a sensitive indicator that is hardly disclosed. Why do we find it so hard to talk about this topic? Because besides all that can be implemented in terms of capitalization, knowledge verticalization, and quality assurance system, the value of an IT services company will always be linked to its ability to be fully aware of its resources. Integrating newly recruited manpower, irrespective of their length of service, into a new team always represents a risk that IT services companies must try to minimize as much as possible.
That is why the average length of service of 2 years and 1 month for a delivery
Read more « Length of service and outsourcing in Vietnam: when IT services companies keep silent »
The results of the Digital Services Companies seem to follow the same pattern. They vary between bad and very bad. Almost all big actors have registered low sales figures and in this context managers will surely start reconsidering burden sharing. This makes me ask myself what’s the purpose in preserving sales forces that are already more or less unproductive and most of the time outdated (not Anglophone enough, not cloud compliant, not 2.0 compliant, and stuck to an obsolete business model)?
Converging forces sustainably call for a reduction of the sales forces. Obviously, the movement of market concentration matches the referencing methods used by large groups. They both lead to the concentration of trade flows in the hands of an increasingly low number of interlocutors on each side.
Read more « Hundreds of IT business engineers fired? »
The gross margin, confined between a client
We may say that ideas really burst out last Friday and Saturday during the project management seminar held in Iasi, Romania.
Thanks to the presence of 5 members of the Pentalog Management Board (Frédéric Lasnier, Monica Jiman, Eric Gouin, Aleth Delcenserie, Manuel Damian), the participation of 7 project managers (Alex Arapan, Dan Avram, Razvan Brinzila, Mihai Burlac, Dan-Cristian Iftimi, Vasile Putina, Ion Vasilov), 1 project director (Ludovic Bavouzet), the technical director of the Pentalog Institute (Cornel Fatulescu) and 4 delivery center managers (Mihai Bejenariu, Serghei Goloborodico, Cristian Neghina, Pierre Pichot) we were able, after rich and animated discussions, to draw a pragmatic action plan well rooted to solve our field issues.
Some of the decisions made are as follows:
Read more « Project management seminar held in Iasi, Romania: ideas just burst out! »
Two pieces of news published in the German mass media cause certain discomfort, especially against a gloomy economic backdrop where Greece and Spain are going towards an incredible unemployment rate of 27.5%!
But let’s decode a little bit this news, which may seem strange at least for people from Southern Europe, where the unemployment rate reaches a peak in almost all the countries, from Portugal to Greece, right through Spain, Italy and even France:
The German baby-boomers are massively leaving their current working places
Read more « Germany: plenty of jobs! »
We were stunned! For 80€ per day and per person, Cosmina and I have rented two work-spaces at CIC (Cambridge Innovation Center), in Boston’s main cluster, founded by the MIT giants.
The other day I posted on Facebook a short video that speaks for itself about the place dynamics: today 500 companies share this unique space and invent an intense social life. Most of the people you come across are their own employer at this stage, which does not prevent them from having already raised up to $500 000! Some of them have raised a few millions and are counting now their first employees.
What I love most about this place is its entrepreneurial environment. It seems to have no equivalent on the west coast Berkeley or Stanford or at least not of this dimension.
Read more « Boston really gives me incredible feelings and ideas for the future! »
After Orleans, the oldest offices are those located in Brasov, Romania. We have used these premises since August 2006 and we must admit that, despite the impressive view we had of the Carpathians, the building has become obsolete.
The Pentalog house in Brasov is going to be stylish, as we’ll operate in about 1,500 square meters in the most beautiful business office building in town. The new premises have a very interesting all-in-one concept. There will be technical premises (server rooms) at the ground level of the building, a generator set and a panoramic rooftop restaurant .
Pentalog Brasov 3 should be operational around July 15. There is a history behind this special delivery center which, besides being the company’s headquarters in the Balkans, holds a special place in our hearts. It was
Read more « New premises for Pentalog Brasov »
After a two-week-trip on the West coast of the U.S (see articles here and here), Pentalog has been reconsidering the idea of a new destination. This time we are planning a trip to the East coast, to Boston (April 30th – May8th 2013).
Capital of the state of Massachusetts, Boston is among the top 10 most economically powerful cities in the world (see table, source McKinsey Global Institute, May 2012).
Read more « Pentalog in Boston »
Boston is a famous higher education center with a strong emphasis on scientific, engineering and technological education and research (Cambridge, MIT, Harvard, Boston University). This city is the second technological cluster after California’s Silicon Valley, a complete ecosystem ready to adopt and promote the emerge of products, services and innovative business models.
We consider Boston as a possible destination to accommodate
Frédéric has published an article on his personal blog that we think you will find interesting on the differences between the German, French and Anglo-Saxon societies. It is Frédéric, although some of his phrases may be a little bit too hardcore. His in-depth knowledge of the German, French and US economies enables him to highlight what works in Germany and what doesn’t work in France and in the US, exposing the excesses of the French, American and British societies as if, as always, the economic and social extremism was doomed to share the failure.
>THE TEST BENCH: THE AMERICAN AND GERMAN MODELS VERSUS THE FRENCH “PROVINCIAL” MODEL
I do not necessarily want to make only friends. I think of our totally blinded pro-American buddies from the US who have to justify every day the
Read more « The test bench: the American and German models versus the French “provincial” model »
83% of consumers need assistance when buying online!
This is the result of a survey conducted by Louhouse, which also states that 48% of these consumers don’t hesitate to appeal to competitors if they don’t receive a quick answer to their problem.
It is true that, whereas it is easy to buy a pair of shoes or shop for everyday items online because in general we know well the products we want to buy, it is more complex to conclude a contract online, for instance, without having doubts concerning an option or anything else. It is precisely in this context that the online chat systems make sense. 100 times more enjoyable and efficient than the FAQ, these systems enable us to contact an operator without spending long minutes on hold, waiting to be put
Read more « Online assistance: an obvious fact which requires no supporting evidence! »