At a time when new technologies are becoming the main business carrier,
communication is now all about transparency.
Aymeric Libeau
CIO - Vice President Infrastructures and R&D
CIO - Vice President Infrastructures and R&D
Monica Jiman
COO - Vice President Business Development
COO - Vice President Business Development
Alexandra Mondanel
International Operations Officer
Relying on partnership in diverse geographical, economical and cultural environments is the best way to sustain a strategy based on strong growth and international expansion.
Hélène Hemery
Marketing Manager
Marketing Manager
Sophie Lelarge
WW Sales and BL Director
WW Sales and BL Director
Pierre Peutin
Head of Business Line for Information Systems
Head of Business Line for Information Systems
Mickaël Hiver
Head of Business Lines for Embedded Systems & BPO
Head of Business Lines for Embedded Systems & BPO
Eric Gouin
Administrator
Administrator
Aleth Delcenserie
Quality Manager
Men accept change only when needed and they see need only in crisis", Jean Monnet, founding father of European unity.
Tuan Nguyenquoc
Office Manager Hanoi
A Vietnamese proverb says "When eating a fruit, think of the person who planted the tree". Here, each employee takes part in growing the company and enjoys its fruit.
Frédéric Lasnier Title: President&Chief Executive Officer Bio: After a quick passage in a national marketing service company, Frederic Lasnier founded Pentalog with four colleagues, academics like himself. During a period of economic stagnation (in 1993).
In 1995, he decided to open permanently the capital of Pentalog to the participation of his employees. This participation now has reached 56%. It was a political vision that he shared with the founding members. Starting from 1997, Pentalog exported their first services outside of France. The percentage of foreign activities subsequently reached 60% in 2006.
In 1999, as part of a large software project (10 000 man-days in J2EE), he made his first trip to Romania and laid the foundation for the Pentalog policy of European "low cost". In 2005, he initiated the creation of BPO services (Business Process Outsourcing) and offered a New Business Model to Pentalog High Tech.
In 2006, with the help of Ausy, one of the 5 most important players in the French market of outsourced R&D services, he created Pentalog Technology, a joint venture between Ausy and Pentalog, co-owned equally by the two partners. The Joint Venture aims to provide low cost but high quality R & D to global players. Pentalog took operational control of this alliance.
In 2008, Pentalog Deutschland, the German subsidiary of the group was created.
In 2009, Frederic created Pentalog Vietnam.
In all these areas, the management is provided from Orleans and it is here where 70% of the consolidated value is held.
Frederic is the father of the adaptation of the "design to cost" for intellectual services in France.
Aymeric Libeau Title: CIO - Vice President Infrastructure & R&D Bio: The management of infrastructure and R&D Aymeric is supervising includes all the technical aspects (for the company as well as for our customers), whether they are related to corporate needs, resources to complete a project, R&D activities or quality control.
Aymeric is the one who defines the strategy of development of our infrastructure and information system.
This former peacekeeper has led several international operations, in particular in Eastern Europe. He remains operational for some of our customers, whether as an expert in architecture, a project director or consultant in the choice of technologies.
Monica Jiman Title: COO - Vice President Business Development Bio: Monica graduated in Marketing and Production from the University of
Orleans, and joined Pentalog as a trainee.
She then became the Manager of the branch office in Bucharest, today employing 50 people in the field of outsourced software development on the offshore as well as local market in Romania.
In May 2009 she became Chief Operational Officer. Monica is now in charge of operations in Vietnam, Eastern Europe, France and Germany, involving over 300 employees. She manages sales and business lines, the creation of new branch offices, recruitment, human resources and the responsibility of contractual operations.
Alexandra Mondanel Title: International Operations Officer Bio: After a 4-month internship within the Pentalog Orleans Team, Alexandra was recruited to develop the company's international activities. She holds a postgraduate degree in International Business and foreign languages and she is European to the core: her mother is German and her father is French; she attended a British University, and used to work for the German subsidiary of a French company before joining Pentalog in 2005. Her ability to speak four languages will be determining to find partners all accross Europe.
Sophie Lelarge Title: WW Sales and BL Director Bio: Sophie is the group's Sales Director and manages the 3 Business Lines: Information Systems, Embedded Systems and BPO.
She ensures the dialogue with consultants and project managers, as well as the monitoring of our commitments, in coordination with the project managers.
Pierre Peutin Title: Head of Business Line for Information Systems Bio: Pierre entered Pentalog as a developer, in 1999. He has worked on web and client/servers projects, on missions of medium and long duration in both France and Belgium. After several years as a developer, Pierre oriented himself towards Business Intelligence by participating in various reporting projects for customers like PSA Peugeot Citroën, Loxam or the ACTICALL group. Later, Pierre became Project Leader for specific application developments, managing teams of 1 to 7 people based in France and offshore for Pentalog. Pierre then naturally served as an offshore Project Director before taking on the responsibility of the Business Line for Information Systems.
Pierre is presently responsible for writing business proposals, monitoring existing customers, commitment control vis-à-vis our customers on projects, compliance with Pentalog quality system procedures and control and optimization of expenses for the Business Line.
Mickaël Hiver Title: Head of Business Lines for Embedded Systems & BPO Bio: Mickaël entered Pentalog as a Network Administrator in February 1997 with the aim to gain global understanding of information technology in order to assist and guide users in meeting their real needs. For 8 years he was an in-house producer for Pentalog clients. With his acquired experience, Mickaël progressively left production to become first a Project Manager, then Project Director and finally the Head of Business Lines for Embedded Systems & BPO.
Mickaël is a hands-on and open person, with an acute sense of organization and priorities. Through his assistance and counseling he gives his clients and prospective clients the opportunity to focus calmly on their actual core business.
Eric Gouin Title: Administrator Bio: Eric graduated from a renown school of Physics and Chemistry in Paris. While he was a student he used to develop websites related to his student activities.
After two research internships within a French company producing mobile phone components in the Sophia-Antipolis Technopole, he joined the IT world in which he held several key positions.
He now is a finance and management control consultant.
Aleth Delcenserie Title: Quality Manager Bio: Associate-founder of Pentalog and board member, Aleth Delcenserie first evolved in the graphics department of the company. Gifted with a strong sense of organization and a taste for detail, she conducted with rigorous methodology publishing projects and electronic media for over ten years, and launched the Pentalog BPO-DTP sector at the end of 2005.
From September 2007, Aleth has been responsible for the definition and for the implementation of the Pentalog Quality Policy, leading to the ISO 9001:2008 certification of the group, on December 24, 2008.
As the Director of Quality Control, Aleth is now based in Moldova since 1 January 2009, where she now shares her time between coaching project managers in implementing effectiveness control and the progress of Pentalog Quality.
Tuan Nguyenquoc Title: Office Manager Hanoi Bio: Tuan holds a Master's Degree in Information Systems and New Technologies from the Paris-Dauphine University, and gained some professional experience in France before returning to Vietnam to start his offshore adventure. He became a team leader in a Datawarehouse deployment project in Africa for a telecom provider, and witnessed violent riots in Kinshasa during a couple of days.
Following this project, Tuan turned to a Marcom position as the offshore business development manager of a big Vietnamese IT services company.
While reading the Pentalog blog Tuan became acquainted with Frederic and they met during Frederic's first visit in Vietnam. He was immediately convinced by Pentalog's business model and now manages the development of the first Pentalog office in Vietnam.
A combination of three achievements: Fast 500, 2nd place at the national business strategy awards, 90th place in the 2010 TOP 100
Pentalog, or I as an entrepreneur, I don’t know for sure, has just been ranked 90th company by the French Magazine “l’Entreprise”/Ernst&Young in the 2010 top 100 most profitable companies in France that achieved a sales figure of more than 10 million euros. Of course, being on the 90th place out of 100, we could aim for a higher position… but taking everything into account, 230 companies met the competition criteria and there are probably several thousand which didn’t achieve the minimum thresholds to participate (namely a sales figure of at least 10 million euros, a minimum growth of 20% over the last 5 years and positive profitability for the last fiscal period). Obviously, there are already fewer companies behind the gates. This result, among the 3 million French companies, honours Pentalog employees and their efforts. It enables me to join the prestigious academy of entrepreneurs consisting of all the entrepreneurs who, one day, had the pleasure of entering the annual top 100.
But above all, this crowns an incredible year 2009-2010 for Pentalog in terms of recognition. For, if we are “only” on the 90th place in France, we have also distinguished ourselves in two other important competitions. Being ranked among the first 500 European technology companies (Deloitte Fast 500), in the French TOP100 and receiving the silver medal at the French contest for company strategy is like winning the combined ski race or the decathlon in athletics. The first takes into account growth over 5 years, in a sector that is growing quite naturally, at European level, the second focuses on profitability (90th place in France) while the last evaluates strategy and establishes a link between the past, the present and the future.
For both shareholders and employees, these are important elements of recognition and we are all happy about the positive consequences that they will have in the media and the professional circles. Therefore, it is a lot easier for us to prove that we have reached our 5-year objectives by becoming the European nearshore leader, in addition to having become the French leader.
The year 2010 strengthens Pentalog’s progress, with higher profitability that is undoubtedly still to come. Growth will be lower than in 2009, but should still come close to, if not exceed 30%. We could, therefore, compete again with good chances of success
A few words on the LABS, the innovation structure of the Pentalog Group, which is currently being set up… The Labs is designed to generate innovation to the benefit of long-term value. Its activities are centered around a group of three deliverables:
Proof of Concept: the demonstration model of the feasibility of an application project, accompanied by detailed specifications
Target Architecture: the technical file, guideline of a future development of a high level application
Business Case: the file containing the team organization and the analysis of project costs, as well as its capacity of return on investment. This complete file, that we shall call the LAB File, must enable to carry out projects in complete security.
The LABS team must be compact, experienced and responsive, consisting in dynamic experts, endowed with a high level of creativity and ingenuity.
3 Senior Project Managers: be they technical or functional, their role will be to propose all the ideas, organize and prioritize them, highlight them in the POC, propose a robust architecture and, finally, estimate the potential production cost.
2 high caliber Architects: they will have the difficult task of proposing the best architecture, but also a first estimation of production. One of them will be more focused on the database architecture and system sizing; the other will rather deal with Front End architectures and application connector technology.
3 Senior Developers who are Interface Experts: these people will have to deliver the POC in record time, paying particular attention to the end user ergonomics.
2 Business Analysts: they will have to stimulate the production of ideas, organize and formalize them so that they may be comprehensible and “marketable”
The whole team will have the possibility of interacting with other players of the Group, the Technical Department in particular, as the latter will be able to make numerous contributions based on its past experience and the Incubator’s research capacities, but also because the first two subjects are of general interest: productivity management and competence marketing.
There are still vacant positions left and, therefore, if any of you is motivated by one of these posts, you should contact Frédéric Lasnier as soon as possible!
What about the French being able to make money and create jobs by leading globalization (a few of my thoughts following the Spring Campus of Croissance +)
For many years now my company has been a driver in the globalization of many IT companies, or IT departments in various enterprises and has become one of the leading players in Europe in the sector known mostly as “offshore and nearshore”. This adventure that my partners and I have undertaken over the past 10 years has led us to invest in four Romanian cities, the capitals of the Republic of Moldova and of Vietnam, for a total of almost 500 people… including about 350 engineers. 50% of them are involved in R & D of software for our customers and we have already a start-up operation in Romania, which is being created by Pentalog.
All this to say that I am not of those who naively believe, with a little condescension that possibly could be tinged with a little hint of racism that Asians are only copiers and the Eastern Europeans wallow in subcontracting. The truth of the matter is that they often have more ambition than many others, and that their training system is evolving very quickly to become more open internationally. The reference for actors in graphic analysis software in trading rooms today, are Russian, Ukrainian and Chinese.
I also believe and I have written many times on this subject that all industries go through an industrialization phase, which of course, aims to maintain profit margins, to improve quality… as prices decrease. The IT industry is now more than 50 years old, it is normal and unavoidable that it goes through this stage and that software development has arrived massively in Bangalore, Bucharest, Hanoi and Manila.
These countries, are they without weakness? They are often more liberal in regards to the work environment and taxation, having a more ambitious population; they also suffer from many of the sins of youth. Productivity is often a concept that needs to be built, soft skills are often deficient (team management, business knowledge, business attitude …). Moreover, productivity efforts are often undermined by wage expectations by countries having a growth rate of between 5 to 10% per year. This difficulty however offers a fantastic job pool and added value for those who are willing to deal with it.
Those who can offer training will find new opportunities for growth, but also those specialized in project management, commercial interfaces, or even business management. I believe also that these new countries who are developing R & D will want to grow so fast that they will be particularly open to anyone willing to offer them good services… and even good software products.
For my part, my choice is made. Our Western Europe workforce is now moving forward and we do have several software concepts that are being studied presently to “better exploit” and to participate in the globalization which will necessarily be a matter of collaboration.
But are our governments capable of understanding such a discourse? Isn’t this an interesting subject to develop for our students at Sciences Po? Why not implement the training ad hoc, why do we not talk differently about the development of emerging countries, and about conceiving o IT and BPO parks that start at nearshore locations such as Orleans and control offshore production centers in Rabat, in Timisoara, Sofia and Mumbai? Customers would be in this case both in London and New York or Paris, but the role of piloting and the increased economic dividends would be for French firms.
Is it so far fetched to imagine an ex-colonial state that had succeeded in the past in orchestrating a large share of the global trade when it consisted in raw materials and not in services? Is it so far fetched for a former state, champion in development assistance, to participate in the orchestration of the globalization of services, with ad hoc holding companies and commercial services around the world? This work is already underway in companies such as Accenture, Cap Gemnini and Infosys. But we could definitely go further if we launch the appropriate training, integrating the ground work with economic missions and in the diplomatic corps in France and abroad, so that these projects fall more into the hands of French companies. Who knows if the construction of these major global service sites would not be interesting to such players such as Bouygues and Vinci and others? But we must renounce the demagogic speeches, this is first of all necessary in order to be understood by both the customers and exporting countries.
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