Vietnamese offshore: various information and method of organization
Saturday, in Saigon, I learnt some interesting information. Cap Gemini has abandoned the idea of a large East-European site (Iasi has been strongly considered). But the salary evolution in Romania must have influenced their intention; to be continued… Another French company, who announced its opening in Vietnam, has, all in all, only a small dedicated team of 5 people, sold by one of the largest local IT services companies. I begin to wonder if the giant French IT services companies will successfully open their offshore locations.
Monday in Hanoi I found out that France Telecom plans to open a Technology Centre in Vietnam. The spot is hot!
What else? Oh, yes, the Vietnamese offshore works as the Indian or Romanian companies did ten years ago. The surplus seems to be widespread. And the managers are surprised to see the turn-over! This is not a good example. The best of them give up, while the average gets in a rut. The best company, we had the opportunity to visit, has a charging staff of half of the total. It is a widespread model and the owners of these companies hope to give to their employees a general training at the lowest cost. The result is awful, because away from retaining their staff, they give a wrong idea about the productivity. It’s not the proper thing to do. We have had this problem since 2000 in Romania. Today, if we want to reach Vietnam, we will demand the same productivity ratio.
It is obvious that if we confirm this location, in a few weeks, we will have to replicate the model of Pentalog “nursery”. The challenges of communication between the European management and the local work force will be very consistent. A company that does not succeed in breaking the ice with its Vietnamese team would have no chance in reaching the levels of communication essential to respect the quality in our profession. The cultural factors are clearly crucial when moving to a country still living with the concept of “generational classes” and that seem to still show a certain mark of respect to the white people.
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Posted on tue., 30 sep. 2008 11:27 by flasnier (99 day(s) old) | |||||||
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