Since the beginning of the year, we have been formalizing the administration of Pentalog’s information system. I will resume this subject in another post. Some of the actions that we had envisaged in the scope of this formalization process include the setting up of a multi-tenant listening system, the learning of business needs through steering committees. But we needed to have a more general level.
This listening operation is aimed at starting a prospective reflection process on Pentalog’s future. Indeed, at the end of 2008, the planning and market intelligence management had proposed a strategic plan for implementation. The first plan was on the medium-term as it extended until 2010 and set forth the objective of reaching a sales figure of 14 million euros. We ended up by earning 17.5 million. The second plan was on the long term, which has now turned into a medium term, and consists in registering a sales figure of 30 million euros. In 2010, we put in a great deal of effort to detail our view and the strategic lines of the 2013 plan in order to mobilize employees towards reaching clear objectives, not just figures.
Through this vast survey, we are trying to create a mapping of:
- the perception and the understanding of the strategy that is being deployed
- the professional progress of the interviewed people in relation to this high growth
- the improvement points of the company, the practices, methods and performance
- the IT view which allows to meet the objectives
- the innovation at Pentalog
- security
Since last week, I have been organizing prospective interviews together with Thierry (internal project management team). We are going to interview almost 50 people through all our “delivery centers”, from all company levels and representing virtually all professions. This will take several weeks. The interview should last between 45 minutes and two hours (for the more talkative
) in order that all 70 survey questions are answered.
The deliverables of this survey will be:
- An overview of the survey results
- A draft of the 2012-2015 master plan (which remains to be elaborated by the different governing committees of the IS)
We have already held 9 interviews in Chisinau (Republic of Moldova) and I would like to provide here a “fresh” feedback. After having questioned 20% of the people, a few trends are beginning to emerge. We have met people who are very interested in taking part in this exercise. The desire to participate in the “company growth” adventure is easily noticeable. I would like to thank those who have already participated for their time and preparation. As regards future interviewees, they will receive an invitation to schedule the interview. They will also receive the questionnaire so that they may be as prepared as possible.
I will of course post another article with the most important results of this survey.






















